FAQ

Service & Support

  • WHAT'S THE PAYMENT TERM?

    When we quote for you,we will confirm with you the way of transaction. For mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents.The most common way is by T/T. L/C is also acceptable.

  • WHERE ARE YOUR PRODUCTS MAINLY EXPORTED TO?

    Our products are mainly exported to over 20 countries such as USA, Germany, Japan, Spain, Italy, UK, South Korea, South Africa, Australia, Canada and etc. Our clients include many OEM customers. 

  • HOW ABOUT THE CAPACITY OF YOUR COMPANY?

    With industrious working by allemployees in our factory, we' ve classified main products into 10 brand series covering all 2000 different types.

  • HOW TO GUARANTEE THE QUALITY OF YOUR GOODS?

    Firstly,we will do the inspection after every process.For the finished products,we will do 100% inspection according to the customers’ requirements and the international standard.

  • HOW TO DELIVER THE GOODS TO US?

    Usually we will ship the goods to you by sea,because we are very close to the Ningbo Port,it is very convenient and efficient to ship goods to any other countries.

  • WHAT PRODUCTS CAN YOU OFFER?

    We focus on air tools, spray guns, air FRL Unit airhose, Auto-maintenance tools and air accessories.

  • CAN YOU DO CUSTOMIZED PRODUCTS?

    Yes,we can doing customized products according to the customers’ photos or samples.

  • ARE YOU A DIRECT MANUFACTURER OR TRADING COMPANY?

    We are factory,we also have our own international sales department. We produce and sell all by ourselves.

  • HOW LONG CAN I GET THE FEEDBACKS AFTER WE SENT THE INQUIRY? 

    We will reply you within 12 hours in working day.